How we will take action

Attitudes and behaviours

Identify and address attitudinal barriers among employees, stakeholders, researchers and the public to encourage inclusive behaviours enabling people with disability to fully engage in all National Archives has to offer.

1. objectives and actions

Objective	Action	Owner
1.1 Disability Inclusion Action Plan Launch, implement, promote and report on the DIAP.	1.1.1 Publish the DIAP on the National Archives website and share it with staff, managers and stakeholders	Director, People and Culture
1.2 Staff confidence and competence Equip all personnel with the knowledge and skills to uphold access and inclusion principles	1.2.1 Promote an annual disability confidence training plan, including refresher courses for staff, managers and volunteers. 1.2.2 Provide regular updates on accessibility initiatives and diversity recognition.	Director, People and Culture
1.3 Leverage internal expertise Utilise lived experiences of disability and internal insights to enhance organisational accessibility.	1.3.1 Support National Archives’ Diversity and Inclusion Network to advocate for access and inclusion initiatives. 1.3.2 Appoint a diversity ambassador to stay informed on best practices and emerging technology.	Director, People and Culture
1.4 Engage external expertise Leverage external perspectives to refine access and inclusion strategies.	1.4.1 Where appropriate, engage external expertise to ensure accessible and inclusive needs are considered to support the user experience.	Director, People and Culture
1.5 Representation and visibility Reflect and represent the diverse society which National Archives serves.	1.5.1 Increase representation of people with disability across marketing platforms and collateral.	Director, Communications, Marketing, Partnerships and Events
1.6 Awareness of accessible services and programs Enhance visibility of accessibility commitments and services.	1.6.1 Work towards ensuring the website provides accessible and user-friendly information about programs and services.	Director, Digital Publishing
1.6 Awareness of accessible services and programs Enhance visibility of accessibility commitments and services.	1.6.2 Strengthen partnerships with disability service providers and organisations to increase external awareness of National Archives programs and initiatives.	Director, Communications, Marketing, Partnerships and Events

Accessible and liveable communities

National Archives will identify and improve access and inclusion within our physical and digital resources, systems and services.

2. objectives and actions

Objective	Action and owner	Owner
2.1 Building accessibility Improve the accessibility of National Archives’ buildings.	2.1.1 Implement recommendations from Accessible Arts’ Walk and Talk Access Audit Reports. 2.1.2 Provide accessible spaces such as parents, sensory, quiet and culturally sensitive rooms.	Director, Property and Security
2.2 Bathroom facilities Provide equitable and accessible bathroom facilities.	2.2.1 Where possible, update accessible bathrooms to ensure they align with current standards.	Director, Property and Security
2.3 Wayfinding and signage Provide clear and accessible signs to support independent navigation of National Archives facilities.	2.3.1 Update accessible wayfinding and directional signage to locate key spaces including reference areas, bathroom, kitchens, cafes and emergency exits.	Director, Property and Security
2.4 Accessible exhibits and programming Ensure exhibitions, events and programs are designed and delivered to meet a broad range of access and inclusion requirements.	2.4.1 Identify and implement best practices in the design and delivery of interactive and inclusive exhibits, events and programs.	Director, Public Programs
2.5 Online and digital offerings Deliver inclusive and accessible online and digital experiences.	2.5.1 Explore options for hybrid and online events that are compatible with and complement onsite experiences. 2.5.2 Increase the availability of online and digital content that includes comprehensive access services such as Auslan interpretation, captions and audio descriptions.	Director, Public Programs

Employment

National Archives will increase the diversity, inclusivity and accessibility of our workplace, ensuring equal opportunities for people with disability to gain and retain employment while removing barriers to their full participation.

3. objectives and actions

Objective	Action	Owner
3.1 Increase employment of people with disability Boost the participation of people with disability across the workforce.	3.1.1 Conduct an audit of roles and positions to identify access and inclusion requirements and integrate these into job descriptions. 3.1.2 Continue to monitor and track workforce representation of people with disability to meet Australian Public Service targets.	Director, People and Culture
3.2 Inclusive recruitment, onboarding and retention Promote inclusive recruitment and retention strategies and promote accessible onboarding practices to support a diverse workforce.	3.2.1 Review recruitment processes and identify best practices. 3.2.2 Provide training and guidance on inclusive recruitment practices including interviews and onboarding.	Director, People and Culture
3.3 Accessible work environment Ensure that National Archives’ workplace is fully accessible and inclusive for all employees.	3.3.1 Provide education and support about psychosocial risks to address workplace safety, inclusivity and wellbeing.	Director, People and Culture
3.3 Accessible work environment Ensure that National Archives’ workplace is fully accessible and inclusive for all employees.	3.3.2 Provide a mechanism for input and feedback from staff relating to workplace barriers and solutions.	Director, Property and Security
3.3 Accessible work environment Ensure that National Archives’ workplace is fully accessible and inclusive for all employees.	3.3.3 Introduce emergency text alerts.	Director, People and Culture
3.4 Access requirements Support the needs of staff with access requirements.	3.4.1 Streamline processes for identifying and fulfilling access requirements for employees. 3.4.2 Continue to promote partnerships with disability networks and organisations to support employees in the workplace.	Director, People and Culture

Systems and processes

National Archives will actively identify barriers and improve the accessibility of its systems and processes, to meet the needs of people with disability.

4. objectives and actions

Objective	Action	Owner
4.1 Embed access and inclusion Integrate access and inclusion principles into every aspect of National Archives’ operations.	4.1.1 Ensure agency publications and organisational style and brand guides are reviewed and updated with consideration to inclusive language, terminology, symbols and accessibility.	Director, Communication, Marketing, Partnerships and Events
4.2 Accessible marketing and communication Ensure National Archives’ communications are accessible to all Australians.	4.2.1 Develop a marketing policy to ensure all social media platforms are fully accessible.	Director, Communication, Marketing, Partnerships and Events
4.3 Accessible technology Leverage technology to enhance accessibility across the organisation.	4.3.1 Improve accessible technologies to optimise the collection search experience for users.	Director, Applications Integration
4.4 Website accessibility and information Enhance the user experience for internal and external websites.	4.4.1 Review the accessibility, discoverability and navigation of National Archives website, including updating main access pages with detailed information on National Archives services, locations, and amenities.	Director, Digital Publishing
4.5 Ongoing evaluation and improvement Establish methods of ongoing evaluations and improvement around access and inclusion.	4.5.1 Review consultation and feedback mechanism to ensure evaluation and improvement of access and inclusion is considered across National Archives.	Director, Office of the Director-General

Reporting

Regular updates on DIAP implementation will be shared with relevant stakeholders. A 6-monthly progress report will be presented to National Archives' Executive Board, and achievements published in National Archives’ Annual Report, ensuring transparency and accountability. Progress against targets will be tracked using a variety of measures and measurement tools.

The Plan is registered with the Australian Human Rights Commission (AHRC). Section 64 of the disability discrimination act.