Professional development and support

We offer a range of professional development resources to help Australian Government agencies:

Our advice on capability, skills and professional development can help agencies plan the support necessary for their information management professionals and develop the capabilities of their staff agency-wide.


We have a range of training resources to help develop record, information and data management skills, including:

  • a digital preservation skills program
  • introductory videos and learning resources.

Professional development and networking

We provide professional development and networking opportunities for Australian Government agencies through the Government Agencies Information Network (GAIN Australia).

GAIN Australia:

  • runs online and face-to-face forums and events for information and records managers
  • provides information management news and updates via a monthly ebulletin.

Help and advice

Work for an Australian Government agency and need help with record, information and data management?

Our Agency Service Centre can answer your enquiries about:

  • implementing the Building trust in the public record policy and actions
  • appraisal and sentencing
  • disposal freezes and records retention notices
  • transferring records to the National Archives.