Professional development and support

We offer a range of professional development resources to help Australian Government agencies:

Our advice on capability, skills and professional development can help agencies plan the support necessary for their information management professionals and develop the capabilities of their staff agency-wide.


We have a range of online training resources that can help develop records, information and data management skills, including:

  • introductory videos and e-learning modules
  • a digital preservation skills program.

Our e-learning modules are available to Australian Government (Commonwealth) agencies on APS Academy and LearnHub (agency licence required).

Professional development and networking

We provide professional development and networking opportunities for Australian Government agencies through the Government Agencies Information Network (GAIN Australia).

GAIN Australia:

  • runs online and face-to-face forums and events for information and records managers
  • provides information management news and updates via a monthly ebulletin.

Help and advice

Work for an Australian Government agency and need help with record, information and data management?

Our Agency Service Centre can answer your enquiries about:

  • implementing the Building trust in the public record policy and actions
  • appraisal and sentencing
  • disposal freezes and records retention notices
  • transferring records to the National Archives.