COVID-19 safety updates
Our galleries and research centre in Canberra are currently open. The cafe is open from Monday to Friday only.
If you are feeling unwell, please postpone your visit. We would love to see you when you are feeling better.
We appreciate your patience and support as we work through this together.
Visiting the galleries
The Connections and Voices galleries at our national office are open every day of the week from 9:30 am to 4:30 pm.
On arrival please check in using the Check in CBR app or the sign-in sheet at the information desk.
Visiting the research centre
You can view original records in our research centre in Canberra. You will need to make a booking to visit.
The research centre is open from 9:30 am to 4:30 pm, Monday to Friday. It is closed on public holidays.
As a COVID-19 health and safety measure, the number of researchers allowed in the research centre at once is capped.
No time limits apply, but researchers will be asked to leave the research centre from 1:00 to 1:30 pm while we perform additional cleaning.
You need to request records in advance and book a time to visit. Please complete an advance request for records online and we will contact you to confirm your research centre booking. Alternatively you can email us at ref@naa.gov.au or call us on 02 6212 3600.
Our orientation services are suspended until further notice. If you have a question about the collection please ask us a question.
Requesting records
We deliver records to the research centre once every weekday.
If you have ordered records before midday, we aim to have them ready to view the next business day.
Requests for records sent after midday will generally be available in 2 business days.
There may be delays during times of high demand or where records have special preservation needs.
More information
Find out more on what to expect during your visit on our research centres page.