Chief information governance officer (CIGO)

The chief information governance officer (CIGO) is a senior role to establish and maintain an enterprise-wide culture for an accountable and business-focused information management environment.

The CIGO:

  • champions the value of information assets and their effective management at an organisational level
  • establishes an organisational culture that encourages and supports staff to manage and use information assets strategically
  • drives digital innovation and capability in information management
  • delivers expert and up-to-date advice on overarching information management strategy
  • leads information governance across the agency, including engaging with information and data managers and users to support best practices for information management.

The National Archives established the CIGO role and its responsibilities through the Digital Continuity 2020 policy.

The Building trust in the public record policy recognises the ongoing value of the CIGO role to an organisation’s strategic information governance. Action 3 of the policy recommends that agencies review and update the role and responsibilities of their chief information governance officer. This includes establishing a CIGO role if it does not exist.

Establishing a CIGO position or updating your agency’s existing CIGO responsibilities will help your agency implement this policy and ensure the role continues to deliver ongoing value for your organisation. This should include reviewing how responsibilities are entrusted across senior positions.

CIGO responsibilities

A CIGO’s core responsibilities can be divided into four categories: leadership, strategy, technical and engagement.

Leadership

  • Promote information and data management policies and strategies
  • Chair the information governance committee
  • Drive digital innovation
  • Promote best practice for information management
  • Promote the values of a data use and reuse culture
  • Promote improved digital capabilities and upskilling
  • Champion data literacy to support information management

Strategy

  • Leverage the value of information assets (records, information and data)
  • Endorse the information governance framework
  • Advise and report to executive
  • Perform information management workforce planning
  • Oversee information risk management
  • Facilitate interoperability by design
  • Endorse information security
  • Harness business intelligence for decision making
  • Keep informed of relevant legislation and policy requirements

Technical

  • Implement information and data standards
  • Provide resources for tools, research and development
  • Ensure good information governance of ICT investment, solutions and infrastructure planning
  • Develop enterprise-wide digital capabilities
  • Drive information access and re-use

Engagement

  • Build partnerships and collaborations
  • Facilitate relations between information and enterprise architecture
  • Cultivate internal and external stakeholder relations
  • Inform whole-of-government initiatives
  • Influence information and data legislation and policy

You can download these CIGO responsibilities as an A3 poster (PDF 36 KB)

Implementing a CIGO role in your agency

All Australian Government agencies should have assigned responsibilities at a senior executive level for a CIGO to support enterprise-wide information governance. A dedicated role for senior executive represents a best practice approach. Your agency’s size, resources and functions will influence how you implement the CIGO role.

Large agency

Implementing a CIGO role in a large agency may require a new position or redesign of an existing position, such as a senior executive or chief data officer (CDO).

Medium agency

Medium-size agencies may redesign an existing position such as the chief information officer (CIO) or chief technology officer (CTO), to raise their information and data management profile.

Small or micro agency

Smaller agencies may need to redesign positions to entrust CIGO responsibilities to their most senior information management role. 

Expanding professional networks

The National Archives provides strategic advice for agency heads and senior information management positions under the Building trust in the public record policy.

Resources that may help expand professional networks include:

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