Social media enables you to collaborate, participate, contribute and reuse information online in the course of your business.
If your agency uses social media for business activities, the information created is an Australian Government record and needs to be managed.
Social media can be:
- social networking sites, such as Facebook, Twitter, LinkedIn or Instagram
- media sharing sites, such as YouTube, Vimeo and SoundCloud
Social media includes sites that provide:
- instant messaging
- social bookmarking
- social curation
- collaborative editing
Australian Government agencies are accountable for their actions and decisions. When your agency uses social media for its business activities, it must keep accurate and sufficient information documenting these activities. This information needs to be kept in a usable and accessible form for as long as it is needed.
The Archives Act 1983 does not limit the definition of information and records by their format. Business information created as a result of using social media is subject to the same business and legislative requirements as business information created by other means.