If you have created information using your computer then you have created a digital record and it needs to be managed. The main types of digital information and records are found as:
- office applications such as word-processed documents , spreadsheets, presentations and desktop-published documents
- online and web-based environments such as intranets, internets, public websites, and records of transactions
- business information systems such as databases, geospatial data systems, human resources systems, financial systems, workflow systems, client management systems, electronic document and records management systems (EDRMS)
- digital communication systems such as email, SMS (short messaging services), MMS (multimedia messaging services), voice mail, instant messaging, video conferencing and teleconferencing.
Check your agency’s information and records management policy for instruction on how to manage this type of information.