Outsourcing digital storage

Storing Australian Government records in data centres, digital repositories and the cloud

Outsourcing digital storage can relieve pressure on storage capacity and ICT resources while reducing costs. However, there are potential risks to the viability, access and use of the records. It may also be difficult to ensure that all copies of digital records are accounted for when they are destroyed or removed from storage.

Many of the records management risks can be mitigated once they are recognised. One of the strategies to mitigate risks is to perform due diligence by properly evaluating a provider before entering into a contract.

Use this records management risk assessment template as a starting point to evaluate your digital storage options.

The records authority 'Transfer of custody of records under Australian Government outsourcing arrangements' authorises Australian Government agencies to transfer custody of Commonwealth records to contractors. It also sets out the terms and conditions that apply.

Risks of offsite storage

Some of the main information management risks are outlined below.