Information management and data capabilities outline the skills and knowledge that employees and their organisations need to create and manage information assets (records, information and data) effectively to meet business and accountability requirements.
The Building trust in the public record policy recommends that agencies identify staff capability gaps in information management, in particular for staff with specialist information management roles, and plan to address them (action 6). You can use the capability gap analysis template (XLXS, 181kB) to help you address this policy action. Also refer to Capability, skills and professional development for learning pathways to address capability gaps.
The capabilities are provided for two main roles:
Within each role the capabilities are mapped to four levels to assist with the identification of appropriate skills for each level:
- Practitioner / skilled operational
- Management / specialist
- Executive / lead
The allocation of responsibilities and capabilities required for certain roles and levels may vary in different organisations, so the capability levels should be adapted to reflect the business needs and size of your organisation. It is assumed that higher level roles have the knowledge and understanding to manage lower level roles.