Information governance is an approach to managing information assets across an entire organisation to support its business outcomes. It involves having frameworks, policies, processes, standards, roles and controls in place to meet regulatory, legal, risk and operational requirements. Information governance is an essential element of corporate governance that must be aligned with business outcomes and risks.
An essential part of the success criteria for Principle 1 – Information is valued in the Digital Continuity 2020 Policy is for your agency to implement an information governance framework and annual survey reporting on information governance.
Building information governance
To build a robust information governance framework you need to:
- secure senior management support by establishing an information governance committee
- understand your legal, regulatory, risk and business context for your information assets
- secure resources for information infrastructure planning and management
- align information strategies and policies to your agency’s business
- embed a culture that values information
- communicate clear guiding principles which reflect an approach and commitment to creating and managing information
- identify information assets by conducting an information review
- assess business system functionality against standards to consider business information needs, risks and opportunities
- implement an information management workforce plan aligned to the Digital information and records management capability matrix
- document your information governance framework.
Why information governance?
|Benefits of information governance||Consequences of poor information governance|
Enhances information quality and authenticity
Data quality issues
Improves integrity and reliability
Improves findability and accessibility
Information is difficult to find
Improves accountability and reduces risk
Non-compliance with regulations and legislation
Enables appropriate controls
A holistic approach for information needs that encourages opportunities and efficiencies
Information silos, which exposes the agency to risk and limits opportunities
Enables whole-of-government collaboration and innovation
Difficult to implement machinery of government change and stifles whole-of-government innovation