Future state vision
A future state vision helps your agency understand your requirements for creating improved services, systems or processes.
When developing the future state vision consider:
- researching user needs to engage directly with internal and external stakeholders and to understand how data may be used. Identify requirements such as data format, taxonomy or structure
- assessing the feasibility of the improved state against your agency's capabilities. A minimum viable product can help this process
- engaging consistently with the senior leadership team to gain the authority you need for decisions
- creating customer story maps (user stories) to understand a user's journey and their goals, actions, means and hurdles.
The key participants required for a future state vision would be similar to those required for the current state assessment:
Key participants may include: