There are two ways to order copies of collection items based on the record type you require.
You can identify and order copies of whole files through RecordSearch, the Archives' online collection database. Select 'Request copy' on the Item details screen and follow the instructions. You will need to register to order copies. You can pay for your order using the secure e-commerce facility and receive email confirmation.
You can find and order copies of photographic images by searching for keywords or phrases through PhotoSearch, the Archives' photographic database. To purchase copies of images, select the 'Purchase Image' option and complete the Photographic Imaging Order Form.
For more information refer to the PhotoSearch fact sheet.
Delivery options vary depending on the record type you are ordering.
If you order a digital copy, a scanned image of each page of the file will be made available online in RecordSearch. We will notify you by email (if provided) when the online copy is available, with a link to the item on the Archives website.
The Archives does not guarantee continued access to digital images. Very occasionally they are removed from RecordSearch.
If you order a print copy of a whole file, it will be posted to you in a presentation folder and a digital copy will be made available in RecordSearch.
Print copies will be posted to you by registered mail (within Australia) or unregistered mail (overseas)
Digital copies of photographic images can be delivered in the following ways:
Copies of photographic images from the collection can also be printed in colour (if original is in colour) on semi-gloss photographic quality paper.
Print copies will be posted to you by registered mail (within Australia) or unregistered mail (overseas).
The service applies to paper files A3 size and smaller that are available for public access and listed on RecordSearch. They may be located in any state or territory.
Records larger than A3, boxes of cards, photographs, microfiche, audiovisual records and records in some other formats are not included in this service.
Charges for digital and print copies of whole files are applied to all files in a series based on the size of most files in the series. Prepayment is required for all orders.
The Copying charges fact sheet outlines all charges.
Costs and modes of delivery for photographic images are outlined in the Copying charges fact sheet. Appropriate art working is included where required on all prints supplied. Copies of large format material greater than A3 size (maps, plans and large documents) can be provided as high resolution TIFF files on CD.
Within 30 days – for digital and print copies of whole records that have been cleared for public access (access status is Open or Open with Exception).
Within 90 days – for copies of Defence service records that have not been cleared for public access (access status of Not Yet Examined).
Find out more about the process for making records available to the public and how they enter the open access period.
All photographic images including high resolution and large format material will take approximately 30 days from receipt of payment, subject to availability.
Citing archival records correctly helps us locate records and assist other researchers to find the records you've looked at.
If you plan to publish, it is your responsibility to determine copyright ownership of the material, and to obtain permission to publish any records that are still subject to copyright.