Ask us a question about records in the collection

There will be service disruptions to the National Archives' Canberra reading room and switchboard on Friday 16 November [Read more]

The Archives' Western Australia Office is temporarily closed as we relocate our collection and staff to new premises. [Read more]

We will undertake basic reference work free of charge and aim to respond to your inquiry within 30 business days. Under the Archives Act 1983 records become available once they enter the open access period. Our service charter outlines the standards of service you can expect from us.

Please select one of the following to make an inquiry or request:

To comment on the Archives’ reference service, please complete our Reference service survey.

If you have already made a reference inquiry, you can check on its progress.

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