Fact sheet 39 – Civilian service in World War II

Proof of service for the Civilian Service Medal 1939–45

The Civilian Service Medal 1939–1945 is available for those who served in a civilian organisation, were required to work in arduous circumstances, and were subjected to military style arrangements and conditions of service. To be eligible for the award of a medal an applicant must have had at least 180 days service between 3 September 1939 and 2 September 1945 with one of the organisations listed below.

Women's Agricultural Groups

  • Australian Women's Land Army (AWLA)
  • Tasmanian Land Army
  • Country Women's Association (CWA) – 'Land Girls' – Victoria and Western Australia
  • Women's Agricultural Security Production Service (WASPS)
  • Women's Australian National Service (WANS) – New South Wales and Western Australia
  • Women's Auxiliary Transport Service (WATS)
  • Women's War Service Council (SA) – Land Section

Service only qualifies if it was performed at a place which was not the person's normal place of residence.

Medical aids

  • Voluntary Aid Detachment – except those who went on to serve in the Army
  • Red Cross Aids

War works

  • Civil Constructional Corps (CCC)
  • Allied Works Council (AWC) – only for service at sites of war works
  • Civil Alien Corps (CAC)
  • State Main Roads Departments – only for war works service for the AWC
  • Works and Services Branch, Department of the Interior – only for war works service

Airfield ground staff

  • Department of Civil Aviation (DCA)
  • QANTAS Empire Airways Limited

Other eligible organisations

  • North Australia Railway
  • Drysdale River Mission
  • North Australia Observer Unit – only for civilian guides

Applying for the award

The award of the medal is administered by the Awards and Culture Branch, a branch of the Department of the Prime Minister and Cabinet. The address for applications is:

Awards and Culture Branch
Department of the Prime Minister and Cabinet 
PO BOX 6500 
Canberra ACT 2600 
Ph: (02) 6271 5620 Fax: (02) 6271 5662

Relevant civilian service records in the National Archives

The Archives may hold records that will assist you in verifying your service and establishing your eligibility for the Civilian Service Medal.

Organisations for which we hold personnel records are listed in the table following, with an indication of the office(s) of the Archives in which they are located. In general the office named will only hold records relating to the State/Territory of its location. As there are exceptions to this rule, you may find that an inquiry to the office(s) holding records for your organisation, even if not located in the State/Territory where you saw service, may prove successful.

Civilian Service organisations for which personnel records are held

Organisation

Region

Office(s) of the Archives

Australian Women's Land Army

NSW

Sydney

Country Women's Association

NSW, Vic

Sydney, Canberra

Civil Constructional Corps

NSW, Vic, Qld, WA

Sydney, Melbourne, Brisbane, Perth

Allied Works Council

Vic

Mainly held in Melbourne

Civil Alien Corps

Vic, SA, WA

Melbourne, Adelaide, Perth

Works and Services Branch

NSW, Vic, WA, SA, NT

Sydney, Melbourne, Perth

Department of Civil Aviation

NSW, Vic, WA, NT

Canberra, Sydney, Melbourne, Perth, Darwin

QANTAS Empire Airways Ltd

All

Canberra (only for those who went on to serve with QANTAS into the 1950s)

North Australia Railway

NSW, Vic, SA

Sydney, Melbourne, Adelaide

No personnel records are held for the following organisations, although some administrative records, which may include information that will assist in establishing eligibilty (such as list of employees engaged in particular locations or on particular projects), are held by the offices indicated.

Civilian service organisations for which administrative records only are held

Organisation

Region

Office(s) of the Archives

Women's Agricultural Security Production Service

Vic

Melbourne

Women's Australian National Service

All

Canberra

Red Cross Aids

Vic

Melbourne

North Australia Observer Unit

Vic, SA

Melbourne, Adelaide

Drysdale River Mission

All

Canberra, Melbourne, Adelaide

The Archives holds no relevant records on the Tasmanian Land Army, the Women's Auxiliary Transport Service, the Women's War Service Council or State Main Roads Departments.

Access to the records

In order to obtain access to the records you should contact the National Archives office shown as holding relevant records. National Archives' staff will be happy to assist you with your inquiry.

A list of addresses and contact numbers for all National Archive offices is available in Fact Sheet 1 – Addresses and hours of opening.

For more information

You can obtain more information about the organisations listed above from RecordSearch, the Archives database. You can also use RecordSearch to find out about the agencies that created the records and to locate more records on your subject. You might also explore PhotoSearch to find out if there are photos pertaining to your subject.

RecordSearch and PhotoSearch are available online and in all Archives reading rooms. Reference staff are available in the reading rooms to help you, or email ref@naa.gov.au.

Comments or other feedback can be sent to archives@naa.gov.au

updated November 2007