Louise has more than 25 years of experience in the museum and heritage sector, as director of regional galleries in Bathurst and Wagga Wagga, New South Wales, and CEO of Cairns Regional Gallery Ltd, Queensland; inaugural curator of programs and collections at Old Parliament House, Canberra; and head curator at the Museum of Sydney, Historic Houses Trust of NSW (now Sydney Living Museums).
In 1997 Louise completed a Masters in Art Administration at the University of NSW, College of Fine Art. She also has a Bachelor of Arts degree majoring in fine arts and archaeology from Sydney University, a Graduate Diploma in Education (Visual Art Specialist) and a Graduate Diploma in Gallery Management. In 2010 Louise was one of two Australians participating in the Getty Leadership Institute Program, Claremont Graduate University, held at the JP Getty Museum, Los Angeles.
Louise combined her interests in art history, visual arts and Australian history, society and visual culture in the role of assistant director of the National Portrait Gallery, Canberra, in 2007. In 2010 she was appointed director of the National Portrait Gallery. Louise led the gallery through a substantial period of growth and change. On 1 July 2013 the National Portrait Gallery became a statutory authority with a governing board, in line with Australia's other national collecting institutions.
Louise has contributed to the ongoing development of the visual arts and museum sector in Australia as director of the Regional Galleries Association of New South Wales Board, director of Crafts Queensland Board, and advisory committee member of Canberra Museum and Gallery and director of the Canberra Convention Bureau. She is currently an active member of the University of Queensland Art Museum Board.
Louise commenced as Assistant Director-General Access and Communication at the National Archives of Australia in Canberra on 8 October 2013.