Information Policy and Systems branch
The Information Policy and Systems branch works closely with Australian Government agencies to help build capability and promote accountability in information management. It also provides the ICT systems and infrastructure support for the Archives and there is a strong focus on the challenges and opportunities of the digital environment both within the Archives and in Australian Government agencies. The branch has six sections: Agency Accountability, Agency Capability Development, Digital Strategy and Solutions, Strategic Initiatives and Policy, Business Systems and Online Services, and ICT Infrastructure Support and Systems.
The branch provides practical advice to agencies on standards and changes in information management approaches and technologies.
Their work involves interaction with information industry organisations, the tertiary education sector and the IT industry, to keep abreast of – and seek to influence – information management approaches and products. One of the branch's most important roles under the Archives Act 1983 is to identify records of enduring national significance and develop Records Authorities, the instruments that authorise the retention and disposal of agency records.
The National Archives receives many enquiries from agencies in the wake of government administrative changes and is able to guide them on records-related matters that require their attention under new administrative arrangements. The work of the Information Policy and Systems branch highlights the importance of the National Archives as an integrity agency of government.
The Business Systems and Online Services section supports the design and development of new technological systems to meet emerging organisational and industry requirements and supports the strategic goals of the Archives. The ICT Infrastructure Support and Systems section provides ICT systems and service support including desktops, printers, photocopiers and phones; server management; software and hardware approval and acquisition; ICT policy development; and a responsive Help Desk service. It also maintains ICT systems and infrastructure and ensures the Archives compliance with the whole-of-government ICT policy framework.